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Privacy Policy

Privacy Policy

Last Updated: September 1, 2023

Lila and Hayes is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing or using our website at [https://www.lilaandhayes.com/](https://www.lilaandhayes.com/) or engaging with us in any manner, you consent to the practices described in this policy.

Information We Collect

We may collect personal information that you provide to us, such as your name, email address, postal address, phone number, and payment information when you:

1. Place an order on our website.
2. Sign up for our newsletters or promotional emails.
3. Contact our customer support.
4. Participate in surveys, contests, or other promotions.

We may also collect non-personal information, such as your IP address, browser type, and operating system, to enhance your user experience and for analytical purposes.

How We Use Your Information

We use your personal information for the following purposes:

1. To process and fulfill your orders.
2. To communicate with you about your orders, promotions, and updates.
3. To personalize your shopping experience.
4. To improve our products and services.
5. To detect and prevent fraud.
6. To comply with legal obligations.

Disclosure of Your Information

We may share your personal information with trusted third parties to provide services on our behalf, such as payment processing and order fulfillment. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Security

We employ industry-standard security measures to protect your personal information. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

Your Choices

You can update your personal information by logging into your account on our website or contacting our customer support. You can also unsubscribe from our promotional emails by following the instructions provided in the emails.

Location Information

Our warehouse is located at:

5346 West Vickery Boulevard,
Fort Worth, TX 76107

Our retail store is located at:

3610 West Vickery Boulevard,
Fort Worth, TX 76107

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: customerservice@lilaandhayes.com
Phone: 817.985.3330
Address: 5346 West Vickery Boulevard,
Fort Worth, TX 76107

Thank you for choosing Lila and Hayes. Your privacy is important to us, and we appreciate your trust in us.